Discover the World with Expert Travel Guides

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Privacy Policy

Effective Date: January 1, 2024

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, request travel planning services, or contact us. This may include your name, email address, phone number, travel preferences, and payment information.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and communicate with you about products, services, and promotional offers.

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with trusted partners who assist us in operating our website and conducting our business.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights (GDPR Compliance)

If you are a resident of the European Union, you have the right to access, update, or delete your personal information. You may also object to processing of your personal information or request that we restrict processing.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected] or +1 (212) 555-7892.

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Terms of Service

Effective Date: January 1, 2024

1. Acceptance of Terms

By accessing and using Wise Travel Guides services, you accept and agree to be bound by the terms and provision of this agreement.

2. Service Description

Wise Travel Guides provides travel planning services, destination guides, and related travel consultation services. We are not a travel agency but provide information and planning services.

3. User Responsibilities

You are responsible for providing accurate information, maintaining the confidentiality of your account, and complying with all applicable laws and regulations while using our services.

4. Payment Terms

Payment for services is due upon booking confirmation. Refunds are available according to our cancellation policy, which varies by service type and timing.

5. Limitation of Liability

Wise Travel Guides shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.

6. Modifications

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website.

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Cookie Policy

What Are Cookies

Cookies are small text files that are stored on your computer or mobile device when you visit our website. They help us provide you with a better experience by remembering your preferences and improving our services.

Types of Cookies We Use

Essential Cookies: These cookies are necessary for the website to function properly.

Analytics Cookies: These help us understand how visitors interact with our website.

Marketing Cookies: These are used to deliver relevant advertisements and track campaign effectiveness.

Managing Cookies

You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed.

Contact Us

If you have any questions about our use of cookies, please contact us at [email protected].

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DMCA Policy

Digital Millennium Copyright Act Notice

Wise Travel Guides respects the intellectual property rights of others and expects our users to do the same. We respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act (DMCA).

Filing a DMCA Notice

If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material that is claimed to be infringing
• Your contact information including address, telephone number, and email
• A statement that you have a good faith belief that the use is not authorized
• A statement that the information in the notification is accurate

Designated Agent

Please send DMCA notices to:
Email: [email protected]
Address: 2847 Broadway, New York, NY 10025, USA

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Frequently Asked Questions

How far in advance should I book my travel consultation?

We recommend booking at least 2-4 weeks before your planned travel date to ensure the best availability and pricing. However, we can accommodate last-minute requests when possible.

Do you handle visa and passport requirements?

We provide guidance on visa and passport requirements for your destination, but you are responsible for obtaining the necessary documents. We can recommend trusted visa services if needed.

What if I need to change my travel plans?

We understand that travel plans can change. Contact us as soon as possible, and we'll work with you to modify your itinerary. Change fees may apply depending on the services involved.

Are your guides available offline?

Yes! Our digital guides can be downloaded for offline access, ensuring you have all the information you need even without internet connectivity.

Do you offer travel insurance?

We partner with reputable travel insurance providers and can help you find the right coverage for your trip. We strongly recommend travel insurance for all international travel.

How do I contact you in case of emergency during travel?

Our 24/7 support line is available at +1 (212) 555-7892. We also provide emergency contact cards with all our travel packages.